AMRS – Get support of your Apple Mac Computers

List of Mac products no longer support

Mac laptops

  • MacBook (Retina, 12-inch, Early 2015)
  • MacBook Air (11-inch, Mid 2013)
  • MacBook Air (11-inch, Early 2014)
  • MacBook Air (13-inch, Mid 2013)
  • MacBook Air (13-inch, Early 2014)
  • MacBook Pro (Retina, 13-inch, Late 2013)
  • MacBook Pro (Retina 15-inch, Late 2013)
  • MacBook Pro (Retina, 13-inch, Mid 2014)
  • MacBook Pro (Retina, 15-inch, Mid 2014)

Mac desktops (except hard drive or solid state drive)

  • iMac (21.5-inch, Mid 2011)
  • iMac (21.5-inch, Late 2012)
  • iMac (27-inch, Late 2012)
  • iMac (21.5-inch, Early 2013)
  • iMac (21.5-inch, Late 2013)
  • iMac (27-inch, Late 2013)
  • iMac (Retina 5K, 27-inch, Late 2014)
  • iMac (Retina 5K, 27-inch, Mid 2015)
  • Mac mini (Late 2012)
  • Mac mini Server (Mid 2011)
  • Mac mini Server (Mid 2010)
  • Mac mini Server (Late 2012)
  • Mac Pro (Mid 2012)

Make a reservation for your Mac Repair or Service

Have a problem with your Mac? Make a reservation at Apple Mac Repairs Centre to guarantee your place, repairs can often be completed same day (repair subject to parts availability), you can book an appointment online to reserve a place. You can find our contact details on contact us page.

Book an appointment ->

Apple Mac Repair and Service

At Apple Mac Repairs, we provide a diagnostic service for all Apple Mac laptop and desptop computers. There is a charge of £42 for diagnostic service. However, this fee is not charged, if you go ahead and have the repair done by us. If the repair is not accepted then the diagnostic fee is payable on collection of the faulty item. Please note, we cannot diagnose an issue or fault over phone or Email, the best thing is bring your Mac to us.

We don’t repair iPhone, iPad, iPod or Apple Watch, please contact Apple Store Liverpool One or your nearest Apple Store.  iPhone and iPad repairs are only officially done by Apple.

Read the repair terms and conditions ->


15-inch MacBook Pro Battery Recall program

All versions of the MacBook Pro Retina and MacBook Pro Late 2016 model or newer, if  the battery needs to be replaced, it requires a top case assembly replacement. The top case includes keyboard, microphone, trackpad and the battery.

To see whether your 15-inch MacBook Pro is eligible for this program or not. Go to About This Mac from the Apple menu () in the upper-left corner of your screen. If the model is MacBook Pro (Retina, 15-inch, Mid 2015), please stop using it and contact us for the battery replacement.

You can also check the eligibility from Apple’s web site here.